Delivery
UAE Domestic Delivery
We serve all seven emirates—Abu Dhabi, Ajman, Dubai, Fujairah, Ras Al-Khaimah, Sharjah, and Umm Al‑Quwain—ensuring your Whiz Wonders essentials reach you promptly wherever you are.
📦 Delivery Methods
Amazon FBA (Fulfilled by Amazon)
Our seamless logistics partner handles order fulfillment for many products—offering trusted handling, real-time tracking, and reliable delivery across the UAE and Gulf region.Local Delivery
Direct shipments via FedEx and Aramex, ideal for:Bulk orders
Time-sensitive items
Typical delivery within 1–3 business days.
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Order Processing & Delivery Times
Order Time | Processing Day | Estimated Delivery |
---|---|---|
Before 2:00 PM (UAE Time) | Same working day | Arrives within 1–3 days |
After 2:00 PM | Next working day | Delivery adds 1–3 business days |
Weekends & Public Holidays (UAE) | Next working day | See above delivery timelines |
Shipping Rates & Charges
Amazon FBA Orders: Delivery rates as per Amazon’s shipping policy—often including free shipping.
Local Courier Delivery (FedEx/Aramex):
Standard charge: AED 10–25 (based on weight and location)
Free delivery promotions may apply to selected products or during promotional periods
Cash on Delivery (COD) available for qualifying items
Tracking & Notifications
Amazon FBA: Look for a tracking link in your Amazon account/email.
Local Delivery: Once dispatched, we’ll email your tracking number and courier details.
Missed Delivery: Don’t worry—we’ll attempt redelivery or coordinate a convenient pickup.
⚠️ Delays & Exceptions
Delivery times are estimates. While we work hard to stay on schedule, delays may occur due to:
High-volume periods (e.g., holidays)
Severe weather or logistical disruptions
If your order hasn’t arrived within 5 business days, contact us at info@whizwondersfz.com—we’ll handle it promptly.
🔄 Returns & Exchanges
Looking to return or swap an item? Please refer to our [Returns & Exchange Policy] (link). Here’s a quick overview:
Most items are eligible within 7 days of delivery
Customer may need to cover return shipping (unless product is faulty)
Return details must be in original packaging and condition
📞 Need Help?
Our team is here to support. Reach out anytime via email or our website’s contact form. we aim to reply within 24 hours on business days.
FAQs
Yes – Amazon deliveries go to any shipping-eligible address. For couriers, we recommend a physical address with a contact number.
Absolutely! We ship via Amazon or FedEx/Aramex across GCC countries. International shipping costs vary—contact us for details.
Please contact us ASAP at info@whizwondersfz.com. If your order hasn’t shipped, we can update it without issue.